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chargeback-drafter

Drafts Stripe/Square chargeback dispute letters with evidence checklist + win-probability estimate. $99/dispute.

Choose a plan (2)
pay-per-dispute
One chargeback dispute draft + evidence checklist
one time · Get plan →
Unlimited
$499/mo
Unlimited dispute drafts — single merchant
subscription monthly · Get plan →
Source on GitHub

API quickstart

After purchase, you'll receive an API key (ock_...) by email. Call the endpoint below with that key as the bearer token.

Request fields
  • reason_code — string e.g. 4855
  • reason_text — string
  • order_summary — string
  • evidence — string
curl -X POST -H 'Authorization: Bearer ock_xxx' \
     -H 'Content-Type: application/json' \
     -d '{"reason_code": "4855", "reason_text": "Goods/services not received", "order_summary": "Order #1234, $89, shipped Jan 5 via UPS 1Z...", "evidence": "UPS tracking shows delivered Jan 8. Customer signed."}' \
     https://openclawapi.vercel.app/v1/chargeback-drafter/run
Model: claude-sonnet-4-6. Quota enforced per plan.

Launch kit

chargeback-drafter — launch kit

1-liner

Drafts Stripe/Square chargeback dispute letters with evidence checklist + win-probability estimate. $99/dispute.

Tweet hook

Default chargeback win-rate: 15-20%. Default-disputed win-rate with a real letter: 50-75%.

Most merchants don't dispute because writing a good rebuttal takes 30 min. Claude does it in 2.

$99/dispute, recovers $50-500. ROI math 🧵

Reddit

  • r/Stripe: "Open chargeback rebuttal generator"
  • r/ecommerce: "How I cut chargeback losses 60%"

Cold-email ICP

DTC Shopify merchants with 50+ chargebacks/mo. Pull from chargeback-rate public benchmarks; high-fraud categories (electronics, supplements, unique apparel).

Cold-email template

Subject: 60% win-rate on chargebacks vs your current 18%

Hi {first} — most {their category} merchants accept chargebacks because
disputing takes 30 min/case for a 50/50 outcome.

We draft the rebuttal: pull order data, frame the evidence the right way,
estimate win-probability. $99/dispute. Cancel after one if not seeing lift.

Free first dispute. Reply with a recent reason code (fraudulent / 
product_not_received / subscription_canceled).

SEO content

  1. "Chargeback win rates by reason code 2026"
  2. "Stripe dispute evidence: what actually moves the needle"
  3. "DIY chargeback dispute template (with letter samples)"

Documentation

chargeback-drafter

Drafts chargeback dispute responses for Stripe/Square/Adyen merchants. Reads order + claim + support history; outputs a ready-to-paste rebuttal letter, evidence checklist, and an honest win-probability estimate.

Pricing

  • $99/dispute — pay-per-use
  • $499/mo — unlimited disputes for a single merchant
  • $1,499/mo — agency tier; up to 25 merchants
  • 25% rev-share on recovered chargeback funds (alternative)

The cost edge: Claude Sonnet at ~$0.30/dispute. We charge $99. Massive margin even before factoring the 60-90% rep-saved-by-recovery value to the merchant.

Why merchants pay

  • Average chargeback lost = $50-500 in disputed amount + $15-100 fee
    • lost product/service.
  • Win rate on un-disputed: 0%. Win rate on naively-disputed: 15-20%.
  • Win rate with a well-structured letter that hits the issuer's fact-checking checklist: 50-75%.
  • A merchant with 50 chargebacks/mo at $80 average × 50% lift in win rate = $2,000/mo recovered. Pays $499/mo subscription with margin to spare.

Pipeline

Stripe webhook → dispute.created
     │
     ▼
Pull order details from Stripe API
     │
     ▼
Pull support history from help-desk API
     │
     ▼
draft.py — Claude Sonnet → rebuttal letter + evidence checklist
     │
     ▼
Email merchant for approval → upload to Stripe dashboard

Run

cd C:\openclaw-products\chargeback-drafter
python -m venv .venv
.\.venv\Scripts\activate
pip install -e .
$env:ANTHROPIC_API_KEY="sk-ant-..."

chargeback draft \
  --reason product_not_received \
  --order-json ./order-1042.json \
  --claim "Customer says they never received the package" \
  --out ./drafts/1042.md

Roadmap

  • Stripe webhook listener (auto-draft on dispute.created)
  • Stripe Files API integration (auto-attach evidence PDFs)
  • Square + Adyen support
  • Help-desk integrations (Gorgias, Help Scout)
  • Win/loss tracker → calibrate win-prob estimates over time
  • Bulk-mode for high-volume merchants